We collect the information needed to operate QRGeneratorPro, process subscriptions, manage dynamic QR codes, provide scan analytics, support customers, prevent abuse, and understand how our marketing performs. We do not sell payment card details, and payment card information is handled by Stripe rather than stored directly by QRGeneratorPro.
1. Information We Collect
Account Information
When you create an account, we may collect information such as your email address, encrypted password credentials, account status, email-verification status, and related account identifiers.
QR Code Information
We collect information you provide when creating and managing QR codes, including destination URLs, QR configuration or design settings, creation dates, public QR identifiers, and the status of your QR codes.
Subscription and Billing Information
We receive billing-related information from payment processors such as Stripe, which may include customer IDs, subscription IDs, plan information, billing status, trial dates, renewal dates, cancellation status, and payment-status information.
QRGeneratorPro does not need to store your full payment-card number or card security code. Those details are handled by the payment processor.
QR Scan and Usage Information
When a dynamic QR code is scanned, we may collect technical information used to provide scan analytics and operate the redirect service. This may include the QR code scanned, scan date and time, browser or user-agent information, referring information when available, and a transformed or hashed representation of an IP address.
Website and Marketing Information
We may collect information about how visitors arrive at and use QRGeneratorPro, including pages viewed, session or visitor identifiers, referring URLs, browser information, and advertising or campaign parameters such as UTM values, Google click identifiers (gclid), Microsoft click identifiers (msclkid), or similar attribution information.
Support Communications
If you contact us, we may collect your email address, message, support topic, account information, and other information you choose to provide.
2. How We Use Information
We may use collected information to:
- create, verify, authenticate, and manage user accounts;
- create and operate dynamic QR codes and redirect scanners to customer-selected destinations;
- provide QR-code editing, downloading, and scan analytics;
- process subscriptions, trials, renewals, cancellations, and billing status;
- send transactional messages such as email-verification and password-reset emails;
- respond to customer-support requests;
- detect fraud, abuse, security threats, or prohibited activity;
- measure website performance and marketing effectiveness;
- maintain, troubleshoot, improve, and develop QRGeneratorPro; and
- comply with applicable legal obligations and enforce our agreements.
3. Cookies and Similar Technologies
QRGeneratorPro may use cookies, local storage, session identifiers, or similar technologies to keep you signed in, maintain security, remember workflow state, associate activity with an account or visitor, and measure marketing attribution.
Some cookies or identifiers may be essential for the service to function. Other technologies may be used for analytics or marketing measurement where permitted by law.
4. How We Share Information
We may share information with vendors and service providers that perform services on our behalf, such as:
- payment processing providers such as Stripe;
- hosting and infrastructure providers;
- email-delivery providers such as Mailgun;
- analytics, advertising, or attribution providers where used;
- security, fraud-prevention, and technical-service providers; and
- professional advisers such as attorneys, accountants, or auditors where appropriate.
We may also disclose information if required by law, legal process, government request, or when reasonably necessary to protect our rights, users, systems, or the public.
If QRGeneratorPro or its business is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, information may be transferred as part of that transaction.
5. Sale and Use of Personal Information
We do not sell payment-card information. QRGeneratorPro may use advertising and attribution technologies to understand which marketing campaigns lead to visits, signups, and purchases.
Certain privacy laws define terms such as "sale," "sharing," or "targeted advertising" broadly. If QRGeneratorPro uses technologies that fall within those definitions, we will provide any notices or choices required by applicable law.
6. Data Retention
We retain information for as long as reasonably necessary to operate the service, maintain customer accounts and QR functionality, provide billing and transaction records, resolve disputes, enforce agreements, prevent abuse, and comply with legal obligations.
Retention periods may vary depending on the type of information and why we collected it. Information may also remain in backups for a limited period after deletion from active systems.
7. Data Security
We use administrative, technical, and organizational measures intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
You are responsible for protecting your password and promptly notifying us if you believe your account has been compromised.
8. Your Privacy Choices and Rights
Depending on where you live, you may have rights regarding your personal information, such as requesting access, correction, deletion, or a copy of certain information, or objecting to or limiting certain processing.
To submit a privacy request, contact us through the Support page. We may need to verify your identity before completing certain requests.
Some information may be retained where necessary to comply with legal obligations, maintain transaction records, detect fraud, resolve disputes, or exercise or defend legal claims.
9. California and Other U.S. State Privacy Rights
Residents of certain U.S. states may have additional rights under applicable state privacy laws. These rights can include access, correction, deletion, portability, and choices regarding certain uses or disclosures of personal information.
If a state law applicable to QRGeneratorPro requires a specific opt-out mechanism, appeal process, or additional disclosure, we will provide it as required.
10. Children's Privacy
QRGeneratorPro is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and address the matter.
11. International Users
QRGeneratorPro and its service providers may process and store information in the United States and other countries. If you access the service from outside the United States, your information may be transferred to jurisdictions whose privacy laws differ from those in your location.
12. Third-Party Websites
Dynamic QR codes may redirect users to third-party websites selected by QRGeneratorPro customers. QRGeneratorPro does not control the privacy practices of those destination websites. This Privacy Policy applies to QRGeneratorPro and not to independent third-party sites or services.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date above. If changes are material, we may provide additional notice through the website, account, email, or another reasonable method.
14. Contact Us
If you have questions about this Privacy Policy or would like to submit a privacy request, please visit our Support page. You may also use the support email address displayed there.